Frequently Asked Questions
HOLIDAYS
Do you only offer specific destinations?
No. We design journeys worldwide.
However, we provide specialist knowledge and trusted support in the Canary Islands and the Philippines, allowing for a more seamless and personalised experience in these locations.
How does your holiday planning service work?
We begin by understanding your preferences, priorities, and travel style.
From there, we design and manage your journey—handling everything from flights and accommodation to experiences and logistics—so you can travel with complete peace of mind.
Can you plan luxury and multi-destination trips?
Yes.
We specialise in complex and high-end travel experiences, ensuring every element is carefully coordinated and aligned.
Do you manage everything for us?
Yes—if that is what you prefer.
We can take full responsibility for planning and coordination, or involve you as much as you would like throughout the process.
What if something goes wrong during our trip?
You are supported throughout your journey.
Our approach is proactive and structured, and our background ensures we remain calm and responsive—resolving issues quickly and efficiently.
PROPOSALS & ROMANTIC EXPERIENCES
Can you help plan a proposal?
Yes.
We design proposals that feel natural, personal, and perfectly timed—ensuring the moment is entirely yours.
What kind of proposals can you create?
Every proposal is unique, but examples include:
- A private proposal in Paris with iconic views
- A romantic setting in Rome, away from the crowds
- A luxury escape in Mauritius for a more intimate experience
- A proposal at sea, on a private yacht or cruise
Can you keep the proposal a surprise?
Absolutely.
We work discreetly with you to ensure every detail is managed without drawing attention—so the moment remains authentic and unexpected.
What if something doesn’t go to plan?
We prepare for every scenario.
Our experience allows us to adapt calmly and discreetly—ensuring the moment is protected, no matter the circumstances.
Can you help plan what comes after the proposal?
Yes.
Many of our clients continue their journey with us—from proposal to wedding to honeymoon—creating a seamless and consistent experience throughout.
WEDDINGS
Do you only organise weddings in the Canary Islands and the Philippines?
No.
We design weddings worldwide.
However, we offer specialist local knowledge and trusted support in the Canary Islands and the Philippines—ensuring a more seamless and authentic experience in these locations.
Do we need a wedding planner?
Not necessarily.
However, many couples choose to work with us to reduce stress, save time, and ensure everything is professionally managed—especially for destination weddings.
How involved will we be in the planning?
As involved as you would like to be.
We adapt our approach to ensure you feel supported and in control—without becoming overwhelmed.
Can you plan a wedding abroad if we are not there?
Yes.
We manage venues, suppliers, logistics, and timelines—ensuring everything is organised with clarity and precision, even from a distance.
How do you personalise our wedding?
We begin by understanding your story, your values, and what matters most to you.
From there, we design an experience that reflects you—rather than following a standard template.
What is included in your wedding service?
Our service can include:
- Full wedding planning and design
- Venue and supplier sourcing
- Guest travel and accommodation
- Budget and timeline management
- On-the-day coordination
How do you manage stress and unexpected issues?
Our background in healthcare means we are trained to remain calm, think clearly, and take responsibility in high-pressure situations.
This ensures your wedding is handled with professionalism, care, and control.
PRICING & SERVICES
Do you charge for your services?
Yes—our services are tailored depending on the level of planning, coordination, and personalisation required.
We provide a bespoke, concierge-style service where every element of your journey is thoughtfully designed and professionally managed.
For certain bookings, our service may be included through our trusted travel partners.
For more complex or highly personalised experiences—such as destination weddings, proposals, or multi-destination travel—a dedicated planning fee may apply.
This is always discussed transparently from the outset, ensuring complete clarity and no unexpected costs.
GETTING STARTED
How do we begin?
It starts with a conversation.
Speak with Juan for planning, structure, and coordination
Speak with Isabel for experience, emotion, and personalisation
Start Your Journey if you’re exploring ideas